:root{--fondo:#0e1621;--panel:#17212f;--panel-2:#1f2b3c;--linea:#ffffff16;--linea-viva:#bee1fa38;--texto:#f2f7fb;--tenue:#a9b6c4;--apagado:#73859a;--acento:#6cc6ea;--acento-claro:#a3dcef;--espera:#ffd93b;--verde:#86d4a3;--rojo:#ff6b6b;--radio:18px;--sombra:0 22px 50px -32px #000, inset 0 1px 0 #ffffff0d;--curva:cubic-bezier(.2, .9, .25, 1)}*{box-sizing:border-box}html{background:var(--fondo)}html,body{color:var(--texto);-webkit-font-smoothing:antialiased;margin:0;font-family:Poppins,system-ui,-apple-system,sans-serif;font-size:15px}button{font:inherit;color:inherit;cursor:pointer}a{color:var(--acento)}.envoltura{max-width:900px;margin:0 auto;padding:0 20px}.estrecho{max-width:760px}.hero{text-align:center;padding:40px 0 6px}.h1{font-family:var(--font-d);margin:0 0 10px;font-size:clamp(28px,5vw,42px)}.sub{color:var(--tenue);max-width:52ch;margin:0 auto 24px}.buscador{max-width:600px;margin:0 auto;position:relative}.buscador input{border:1px solid var(--linea);background:var(--panel);width:100%;color:var(--texto);font:inherit;border-radius:12px;padding:14px 16px}.buscador input:focus{border-color:var(--acento);outline:none;box-shadow:0 0 0 3px #6cc6ea24}.hallazgos{text-align:left;flex-direction:column;gap:8px;max-width:600px;margin:10px auto 0;display:flex}.hallazgo{text-align:left;border:1px solid var(--linea);background:var(--panel);width:100%;color:var(--texto);border-radius:10px;padding:12px 14px;text-decoration:none;display:block}.hallazgo:hover{border-color:var(--acento)}.hallazgo b{margin-bottom:3px;font-size:14.5px;display:block}.hallazgo span{color:var(--tenue);font-size:13px}.h2{font-family:var(--font-d);margin:0 0 16px;font-size:20px}.h2 em{color:var(--tenue);margin-left:10px;font-family:Poppins,sans-serif;font-size:14px;font-style:normal;font-weight:400}.rejilla{grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:13px;display:grid}.tarjeta-cat{text-align:left;background:var(--panel);border:1px solid var(--linea);border-radius:var(--radio);padding:17px;transition:border-color .15s,transform .15s}.tarjeta-cat:hover{border-color:var(--acento);transform:translateY(-2px)}.tarjeta-cat b{margin-bottom:5px;font-size:15px;display:block}.tarjeta-cat p{color:var(--tenue);margin:0 0 11px;font-size:13.5px;line-height:1.45}.tarjeta-cat .ir{color:var(--acento);font-size:13.5px;font-weight:600}.fila-ticket{text-align:left;border:1px solid var(--linea);background:var(--panel);border-radius:12px;align-items:center;gap:12px;width:100%;margin-bottom:9px;padding:13px 15px;display:flex}.fila-ticket:hover{border-color:var(--acento)}.fila-ticket .centro{flex:1;min-width:0}.fila-ticket b{text-overflow:ellipsis;white-space:nowrap;margin-bottom:3px;font-size:14.5px;display:block;overflow:hidden}.fila-ticket span{color:var(--tenue);font-size:13px}.pastilla{white-space:nowrap;border-radius:999px;flex-shrink:0;padding:4px 9px;font-size:12px;font-weight:600}.pastilla.espera{color:var(--espera);background:#ffd93b24}.pastilla.tuyo{color:var(--verde);background:#5fe28d24}.pastilla.cerrado{color:var(--tenue);background:#ffffff12}.chat-cab{border:1px solid var(--linea);background:var(--panel);border-radius:12px;margin-bottom:14px;padding:15px}.chat-cab h3{margin:0 0 5px;font-size:17px}.chat-cab p{color:var(--tenue);margin:0;font-size:13.5px}.hilo{flex-direction:column;gap:14px;margin-bottom:20px;display:flex}.burbuja{align-items:flex-start;gap:11px;display:flex}.burbuja.mia{flex-direction:row-reverse}.burbuja>img{width:34px;height:34px;image-rendering:pixelated;background:var(--panel-2);border-radius:8px;flex-shrink:0}.burbuja .cuerpo{max-width:78%}.burbuja .quien-msg{color:var(--tenue);align-items:baseline;gap:8px;margin:0 0 4px;font-size:12px;display:flex}.burbuja.mia .quien-msg{justify-content:flex-end}.burbuja .quien-msg b{color:var(--texto);font-size:12.5px}.burbuja .texto{white-space:pre-wrap;overflow-wrap:anywhere;background:var(--panel);border:1px solid var(--linea);border-radius:12px;margin:0;padding:11px 14px;font-size:14.5px;line-height:1.5}.burbuja.destaff .texto{background:#6cc6ea12;border-color:#6cc6ea59}.burbuja.enviando{opacity:.55}.redactor{align-items:flex-end;gap:10px;display:flex}.redactor textarea{resize:vertical;border:1px solid var(--linea);background:var(--panel);min-width:0;min-height:46px;max-height:180px;color:var(--texto);font:inherit;border-radius:12px;flex:1;padding:12px 14px;line-height:1.5}.redactor textarea:focus{border-color:var(--acento);outline:none}.redactor-acciones{flex-shrink:0;align-items:flex-end;gap:10px;display:flex}.btn{background:var(--acento);color:#0b2433;transition:transform .25s var(--curva), box-shadow .25s;border:0;border-radius:999px;padding:12px 20px;font-weight:600;box-shadow:0 8px 18px -12px #0000008c,inset 0 -2px #0000001a}.btn:hover:not(:disabled){transform:translateY(-2px)}.btn:disabled{opacity:.45;cursor:not-allowed}.btn.suave{border:1px solid var(--linea-viva);color:var(--texto);box-shadow:none;background:#ffffff0d;font-weight:600}.btn.suave:hover{border-color:var(--acento)}.campo{flex-direction:column;gap:6px;margin-bottom:14px;display:flex}.campo>span{color:var(--tenue);font-size:13px;font-weight:600}.campo input,.campo textarea{border:1px solid var(--linea);background:var(--panel);color:var(--texto);font:inherit;border-radius:10px;padding:12px 14px;line-height:1.5}.campo input:focus,.campo textarea:focus{border-color:var(--acento);outline:none}.atras{color:var(--tenue);background:0 0;border:0;margin-bottom:14px;padding:0}.atras:hover{color:var(--texto)}.nota{margin:10px 0 0;font-size:13.5px}.nota.mal{color:var(--rojo)}.nota.bien{color:var(--verde)}.vacio{color:var(--tenue);padding:16px 0}.puerta{border:1px solid var(--linea);border-radius:var(--radio);background:var(--panel);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:18px;padding:19px 21px;display:flex}.puerta p{margin:0}.puerta .t{margin-bottom:4px;font-weight:700}.puerta .s{color:var(--tenue);font-size:14px}.vivo{color:var(--tenue);align-items:center;gap:6px;font-size:12px;display:inline-flex}.vivo .punto{background:var(--verde);border-radius:50%;width:7px;height:7px}.vivo.caido .punto{background:var(--apagado)}@media (width<=600px){.hero{padding-top:36px}.rejilla{grid-template-columns:1fr}.burbuja .cuerpo{max-width:84%}}@media (prefers-reduced-motion:reduce){*{transition:none!important;animation:none!important}}.zona-envio{outline-offset:6px;border-radius:12px;outline:2px dashed #0000;transition:outline-color .12s}.zona-envio.soltando{outline-color:var(--acento)}.zona-envio .pista{color:var(--apagado);margin:7px 2px 0;font-size:12px}.por-enviar{flex-wrap:wrap;gap:8px;margin-bottom:9px;display:flex}.miniatura{border:1px solid var(--linea);border-radius:9px;width:68px;height:68px;position:relative;overflow:hidden}.miniatura img{object-fit:cover;width:100%;height:100%;display:block}.miniatura.subiendo img{opacity:.45}.miniatura button{color:#fff;background:#000000ad;border:0;border-radius:50%;width:19px;height:19px;padding:0;font-size:14px;line-height:1;position:absolute;top:3px;right:3px}.miniatura button:hover{background:var(--rojo)}.clip{border:1px solid var(--linea);background:var(--panel);width:44px;height:44px;color:var(--tenue);cursor:pointer;border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;font-size:21px;display:flex}.clip:hover{border-color:var(--acento);color:var(--texto)}.solo-lectores{clip-path:inset(50%);white-space:nowrap;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.adjuntas{flex-wrap:wrap;gap:8px;margin-top:8px;display:flex}.burbuja.mia .adjuntas{justify-content:flex-end}.adjunta{border:1px solid var(--linea);border-radius:10px;line-height:0;display:block;overflow:hidden}.adjunta img{max-width:260px;max-height:260px;display:block}.adjunta:hover{border-color:var(--acento)}.adjunta-hueco{background:var(--panel-2);border-radius:10px;width:120px;height:90px;display:inline-block}.adjunta-rota{color:var(--apagado);font-size:12.5px;font-style:italic}.ayuda-campo{color:var(--apagado);font-size:12px;font-weight:400}.zona-pruebas{border:1px dashed var(--linea);border-radius:12px;padding:14px;transition:border-color .12s,background .12s}.zona-pruebas.soltando{border-color:var(--acento);background:#6cc6ea0a}.zona-pruebas>span:first-child{margin-bottom:10px;display:block}.zona-pruebas>span:first-child em{color:var(--apagado);margin-left:6px;font-size:12px;font-style:normal;font-weight:400}.btn.subir{align-self:flex-start;padding:9px 14px;font-size:13.5px;display:inline-block}@media (width<=640px){.redactor{flex-wrap:wrap}.redactor textarea{flex:100%;min-height:64px;font-size:16px}.redactor-acciones{justify-content:flex-end;width:100%}.redactor-acciones .btn{flex:1}.burbuja .cuerpo{max-width:calc(100% - 46px)}.burbuja>img{width:28px;height:28px}.adjunta img{max-width:100%;max-height:220px}.miniatura{width:58px;height:58px}.chat-cab{padding:12px}.chat-cab h3{font-size:15.5px}.zona-envio .pista{font-size:11.5px}.fila-ticket{flex-wrap:wrap;gap:8px}.fila-ticket .centro{flex:100%}.pastilla{font-size:11.5px}.envoltura{padding:0 14px}.seccion{padding:24px 0 44px}.campo input,.campo textarea,.buscador input{font-size:16px}}.hueco-cara{flex-shrink:0;width:34px}.burbuja.seguida{margin-top:-8px}@media (width<=640px){.hueco-cara{width:28px}}.video-caja{border:1px solid var(--linea,#2a3350);border-radius:10px;margin-top:8px;display:block;overflow:hidden}.video-emb{aspect-ratio:16/9;border:0;width:100%;max-width:460px;display:block}.texto .enlace{color:var(--primario,#6fc3ff);text-underline-offset:2px;word-break:break-all;text-decoration:underline}.texto .editado{opacity:.6;margin-left:6px;font-size:11px}.texto .editar{font:inherit;opacity:.6;cursor:pointer;color:inherit;background:0 0;border:0;margin-left:6px;padding:0;font-size:11px;text-decoration:underline}.texto .editar:hover{opacity:1}.editor-msg textarea{resize:vertical;width:100%;min-width:220px}.editor-msg .acciones{justify-content:flex-end;gap:6px;margin-top:6px;display:flex}body button,body h1,body h2,body h3,body h4{font-family:var(--font-d);font-style:normal;font-weight:600}.hero{background:0 0;padding:64px 0 10px}.hero .h1{letter-spacing:-.6px;font-size:clamp(34px,5.4vw,56px)}.hero .h1:after{content:"";background:var(--acento);border-radius:4px;width:64px;height:4px;margin:16px auto 0;display:block}.buscador input{border-color:var(--linea-viva);box-shadow:var(--sombra);background:#17212feb;border-radius:999px;padding:15px 22px}.buscador input:focus{box-shadow:0 0 0 4px #6cc6ea29, var(--sombra)}.hallazgo,.fila-ticket,.chat-cab,.puerta,.tarjeta-cat{border-radius:var(--radio);box-shadow:var(--sombra)}.hallazgo,.fila-ticket{transition:border-color .2s, transform .3s var(--curva)}.hallazgo:hover,.fila-ticket:hover{transform:translate(4px)}.h2{font-size:22px}.rejilla{gap:14px}.tarjeta-cat{color:var(--texto);background:radial-gradient(120% 80% at 100% 0%, #6cc6ea1a, transparent 60%), var(--panel);transition:border-color .25s, transform .35s var(--curva), box-shadow .3s;padding:20px;position:relative;overflow:hidden}.tarjeta-cat:hover{transform:translateY(-5px);box-shadow:0 24px 50px -30px #000000b3}.tarjeta-cat b{font-size:16.5px}.tarjeta-cat .ir{color:var(--acento);transition:gap .3s var(--curva);gap:6px;display:inline-flex}.tarjeta-cat:hover .ir{gap:11px}.puerta{background:radial-gradient(100% 120% at 0% 0%, #6cc6ea1f, transparent 60%), var(--panel);padding:22px 24px}.campo input,.campo textarea,.redactor textarea{border-radius:14px}.campo input:focus,.campo textarea:focus,.redactor textarea:focus{box-shadow:0 0 0 4px #6cc6ea24}.burbuja .texto{border-radius:16px}.burbuja.mia .texto{background:#6cc6ea1a;border-color:#6cc6ea47}.texto .enlace{color:var(--acento-claro)}.seccion{padding:40px 0 72px}@media (prefers-reduced-motion:reduce){.btn:hover:not(:disabled),.hallazgo:hover,.fila-ticket:hover,.tarjeta-cat:hover{transform:none}}#raiz .hero:before,#raiz .hero:after{display:none}.envoltura:has(.inicio){max-width:1080px}.hero{padding:56px 0 8px}.hero .h1{font-size:clamp(32px,4.6vw,48px)}.hero .h1:after{display:none}.hero .sub{margin-bottom:22px}.inicio{grid-template-columns:minmax(0,1.5fr) minmax(0,1fr);align-items:start;gap:22px;padding:36px 0 72px;display:grid}.inicio .h2{margin-bottom:14px}.inicio .h2 em{margin:6px 0 0;display:block}.inicio .rejilla{grid-template-columns:1fr;gap:8px}.inicio .tarjeta-cat{background:var(--panel);width:100%;box-shadow:none;border-radius:14px;grid-template-rows:auto auto;grid-template-columns:1fr auto;align-items:center;column-gap:16px;padding:16px 18px;display:grid}.inicio .tarjeta-cat b{grid-column:1;margin:0;font-size:15.5px}.inicio .tarjeta-cat p{grid-column:1;margin:3px 0 0;font-size:13.5px}.inicio .tarjeta-cat .ir{color:var(--tenue);white-space:nowrap;grid-area:1/2/span 2;font-size:13px;font-weight:500}.inicio .tarjeta-cat .ir:after{content:" →";color:var(--acento)}.inicio .tarjeta-cat:hover{border-color:var(--linea-viva);background:var(--panel-2);box-shadow:none;transform:none}.inicio .tarjeta-cat:hover .ir{color:var(--texto)}.inicio-lado{gap:12px;display:grid;position:sticky;top:96px}.inicio-lado .puerta{flex-direction:column;align-items:flex-start}.inicio-lado .puerta .btn{margin-top:6px}.lado-tickets{border-radius:var(--radio);background:var(--panel);border:1px solid var(--linea);padding:18px}.lado-tickets .h2{margin-bottom:12px;font-size:18px}.lado-tickets .fila-ticket{box-shadow:none;background:var(--panel-2)}.lado-tickets .fila-ticket:hover{transform:none}.lado-nota{border-radius:var(--radio);border:1px dashed var(--linea-viva);padding:16px 18px}.lado-nota .t{margin:0 0 4px;font-weight:600}.lado-nota .s{color:var(--tenue);margin:0;font-size:13.5px;line-height:1.55}.lado-nota a{color:var(--acento)}@media (width<=860px){.inicio{grid-template-columns:1fr;padding-top:24px}.inicio-lado{order:-1;position:static}}.inicio>section.inicio-cats{padding:0}.inicio .tarjeta-cat p{color:var(--tenue);font-weight:400}